We
offer District customers many convenient ways to pay
their water bills. Through an agreement with Texas
State Bank, residents have several choices to select
from in addition to the traditional payment by
check:
•
Visa or MasterCard Credit Cards via the internet.
Customers log onto
www.paymyutilitybill.com
to pay their water and sewer bills. A 5% fee will
be assessed to each customer for this convenience
and they will receive a reminder each time they pay
this way.
•
CUSTOMER’S OWN on-line bill pay service: Customers
have the option to pay their water bill on-line
through their own bill payment service. There is no
additional charge to the District or the customer
for this payment method. The transfer is now made
electronically, thus reducing the time the District
receives its funds.
•
Check by phone: Those customers who do not have
access to the internet or do not want to use a
credit card may pay over the phone via a “one time”
electronic check. With their authorization, Texas
State Bank will create an electronic transaction
from the customer’s bank account to the District’s
account. The customer will be assessed a $3.95
charge by the bank for this service.
•
Direct payment plan: This option allows customers to
set up automatic withdrawals from their bank account
each month to pay their water bill. Customers
complete simple paperwork to begin the drafting.
Each month, their water bill will state that the
payment is in the form of a “Bank Draft.” The
District will be charged $1.00 per transaction and
may opt to absorb this cost.
•
Supermarket PAYMENT LOCATIONS: Customers have the
option of paying their water bills at many local
supermarkets. HEB, Kroger and Gerlands will accept
customer payments. Customers must present their
payment coupon at the supermarket and will be
assessed a $1.00 service charge for this service.
•
Pay
by check or money order at our office located at
16758 Telge Road, Monday-Friday 8am-5pm.
